Checkout.com

Releasing leadership potential in a scale up fintech

We created a seven week programme to upskill new leaders – driving business growth and building high-performing teams

Context

Checkout is a world-leading fintech, working with businesses around the world
to help them optimise their payments. In the last seven years they’ve grown from a bootstrapped startup to over 450 employees (1000 by the end of 2020), operating in eight offices around the world, with £187m in Series A funding.

Checkout’s leaders face unique leadership challenges as they seek to scale the business in a fast-paced, dynamic industry, while remaining true to their culture and values. Their aim is to build a high-performing, engaged workforce, where everyone can meet their true potential. Developing leaders who can navigate these challenges is vital to their long-term success.

Solution

We worked closely with Checkout’s people team to develop a customised leadership programme – equipping their leaders with the skills to drive business growth and sustain high long-term performance.

The 7-week 18 module programme, covered the fundamentals of great leadership, including managing productivity and wellbeing, creating high-performing teams, making data-driven decisions and communicating their vision. Our expert team distilled the most important insights for each topic and provided 1-2-1 coaching support to embed learning and tackle personal challenges.

Result

Participants gained new insights into their purpose and values as leaders. They clearly defined their leadership goals, creating action plans for taking them forward. Participants reported increased confidence in managing themselves and their teams, navigating stakeholder relationships and influencing effectively.

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