Context

Headquartered in Lisbon, OutSystems is a Unicorn and one of the most valuable tech companies to come out of Europe, valued at $9.5bn following Series E funding round in 2021. With a rapidly growing global workforce to 1,800, the opportunity for the CPO to establish brilliant approach to people development and performance, at scale is now.

T– worked with the CPO and People Development and Experience Team to develop a high impact intervention for People Managers, focusing them on growing their teams – specifically on having high quality development conversations.

30% of People Managers have been at OutSystems for less than 2 years and so the need to establish a common language and approach to team performance and development was fundamental. Other internal data sources reflected that people were seeking development opportunities for growth, frequent feedback and wanted to feel supported in their work.

T– designed and rapidly rolled out a high impact 2 module virtual experience focused on courageous conversations and coaching. Celebrated as the primary success factor for how the intervention has been received – it was designed from the neuroscience body of knowledge, and delivered in a highly experiential, ‘felt and thought’ way.

The Result

The impact of the programme has been significant and both qualitative and quantitative feedback from participants and their respective Managers and People Success Managers has been outstanding, and reflects a real buzz within OutSystems. Across 100 People Managers, the NPS is 71%.